CAUTION! Always make sure there is no power to the appliance you are working on unless you have otherwise been trained specifically in safety procedures on that unit.
This page is designed to help find the problem. In most cases once you have found the problem you can then find detailed steps in the repair of that problem by going to www.youtube.ca.
For example if you enter in the search option “replacing Whirlpool dishwasher pump” and check a few videos to find your similar model, you will likely find a step by step walk through tutorial.
- Dishwasher not draining.
- Dishwasher leaking.
- Dishwasher not cleaning.
- Dishwasher noisy.
DISHWASHER NOT DRAINING
Check for a blockage at the drain hose end where it secures to the drain pipe under the sink by removing the hose clamp and checking and clearing debris built up inside this area.
Check at the other end of the drain hose where it attaches to the pump. To this you will likely need to uninstall the dishwasher if the hoses and or electrical are not long enough. If everything attached to the dishwasher is long enough just remove the 2 screws at the top which secure the unit to the counter and slide the unit out from under the counter.
If you find there is power to the pump during the cycle, and there are no blockages at the drain hose, plumbing or at the pump impeller then you may be certain that the pump is faulty and should proceed to replace.
If there is no power getting to the pump this is likely a door switch issue or main control issue.
If leaking at the door then with the door open check for a door gasket or strip at bottom of door that is worn or damaged. Some models may have corner gasket pieces. Replace if needed.
Check the drain pump which can usually be viewed somewhat by removal of the lower front panel. If leaking you may need to uninstall the unit to replace the pump.
Check the drain hose during the drain cycle for leaking.
Inspect the lower spray arm for cracking. Sometimes water splashing from the wrong angle can end up being the cause of the leak.
Only use low suds automatic dishwashing soap. Bubble build up inside the unit can certainly cause major leaking. Once this happens bailing, rinsing, drying and repeating will usually be the only way to solve the problem.
DISHWASHER NOT CLEANING
Dismantle and clean any junk in the sump housing.
If not enough water is coming into the machine the water inlet valve may need to be replaced or the screen cleaned.
Check spray arms that may have debris stuck inside them which will block the water spray. Of course if you cannot clean properly the spray arm should be replaced
Check for broken glass, and or other debris in the drain pump motor and or around the main wash motor impeller.
Either part that remains noisy after all the debris is removed should be replaced.
I hope this information has been of help for our visitors, but if you still need some help please call 250-800-0900 for service, or email us at firstname.lastname@example.org to request more information or set up an appointment.